It provides free services to enable administration of metered billing and supplies replenishment plans for printers on a network.
Before you can use Smart eSolutions, register the printer for Smart eSolutions. There are three ways to register the printer for Smart eSolutions:. See your Xerox representative for details. Home Support. Smart eSolutions Smart eSolutions is a suite of features that simplifies printer ownership and administration.
In order to participate, you must personally initiate device registration and sign up for the Xerox SMart eSolutions service. The Xerox SMart eSolutions Client will not automatically find and register your equipment unless you enable it to do so.
You can turn off communication to Xerox at any time. Back to top Is my data secure? All communications occur over a secure channel using bit SSL with server side certificates. This means that the data is encrypted and communications to the Xerox SMart eSolutions Client must hold a valid certificate from Xerox.
No customer data is communicated to Xerox. The only data that is sent for Xerox SMart eSolutions is the printer serial number, the meter name, the meter values, supplies usage values, and the date of the reading.
Back to top Who at my company needs to be involved in this? Because Xerox SMart eSolutions involves loading software on the PC, it is likely that approvals need to be provided by your Network Administrator or someone with similar responsibilities at your company.
The IT Administrator may be needed to:. You may not have allowed sufficient time for the SMart eSolutions Client to complete communications with the Xerox Communication server as required to register your equipment for SMart eSolutions.
You must allow a minimum of one hour for printer registration to take effect before beginning Part 3 of the Install Guide. Some or all of the equipment that was discovered and registered for SMart eSolutions by the SMart eSolutions Client may be assigned to another individual at your firm for purposes of reporting meter reads. This can be resolved in one of two ways:. For equipment that has been installed within the last 30 days it is possible that it has not yet been entered in to the administrative systems used for SMart eSolutions.
If you believe this to be the case you should return to the Account Management section of Xerox. There will be no meter read data collected or sent to Xerox while the PC is powered off. The Smart eSolutions client will resume this activity when the PC is powered on again.
If Xerox does not receive meter reads when expected, a notification is sent by email to the key user at your company. This software talks to Xerox devices to get the necessary data and send it back to Xerox using standard Internet protocols similar to those used for business-to-business transactions.
Setting up Xerox SMart eSolutions requires three steps: 1. Sign up at Xerox. Back to top What equipment do I need? SNMPv2 is used to read the MIBs, which contain the meter read values for billing and supplies usage data for replenishment. This communication happens only once in the life cycle of the device. In order to participate, you must personally initiate device registration and sign up for the SMart eSolutions service. You can turn off communication to Xerox at any time.
Back to top Is my data secure? All communications occur over a secure channel using bit SSL with server side certificates.
No customer data is communicated to Xerox. The only data that is sent for Xerox SMart eSolutions is the printer serial number, the meter name, the meter values, supplier usage values, and the date of the reading.
Back to top Who at my company needs to be involved in this? Because SMart eSolutions involves loading software on the network, it is likely that approvals need to be provided by your Network Administrator or someone with similar responsibilities at your company. The IT Administrator is needed to:. The person within your organization who is responsible for providing Xerox with the information specific to your equipment will need to:.
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